A chatbot is a software application designed to simulate human conversation. It interacts with users through messaging platforms, websites, or mobile apps, using pre-set scripts or artificial intelligence technologies to understand queries and provide responses. Chatbots are often used for customer service, information retrieval, or as virtual assistants.
Study examines the implementation of ChatGPT, an AI chatbot, in sport management education. The findings suggest that ChatGPT can generate comprehensive and accurate responses to sport management inquiries, highlighting its potential to enhance teaching and learning in the field.
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